10+ years turning messy operations into clean systems — from franchise P&Ls to enterprise SOPs. Now channeling that same instinct into HRIS, people analytics, and the systems that power how teams actually work.
My career started in kitchens and dining rooms — Domino's, Carrabba's, specialty grocery — but the through-line was never the food. It was the infrastructure: the ordering workflows, the labor models, the SOPs that turn a chaotic shift into a repeatable playbook.
At Good Food Holdings, I authored enterprise-wide SOPs, built a task-completion tracker that was adopted across the chain, and used Power BI to surface operational gaps leadership couldn't see before. I was the go-to person for systems thinking before anyone called it that.
Now I'm taking that same analytical instinct — the itch to normalize messy data, automate the manual, and build dashboards that actually get used — into HRIS, people operations, and workforce analytics.
Front-of-house task completion across a 40+ person operation was tracked manually and inconsistently, making it impossible to identify accountability gaps or coach to specific behaviors.
A dynamic Excel-based tracker with automated conditional formatting, shift-level accountability logging, and performance trend visualization. Designed for daily use by team leads with no setup friction.
Power BI reporting lacked subcategory-level filtering, masking underperforming categories below the department level and limiting actionable insight for operators.
A structured BI/IT enhancement request documenting the gap, the business case, and the specific data model change needed. Ran the preliminary analysis using available data to surface the blind spots as a proof of concept.
Daily prep quantities were set by gut feel, leading to inconsistent waste, stockouts, and labor inefficiency across a high-SKU to-go operation.
A predictive par workbook built on 9 weeks of Power BI sales exports. Used a MAX(data-driven par, floor par) logic framework with day-of-week weighting and subcategory granularity to shift prep decisions from intuition to evidence.
A food safety compliance gap was identified involving falsified temperature logs. Existing documentation did not clearly establish expectations or escalation paths for a bilingual workforce.
A structured compliance package including updated food safety SOPs, an employee conduct addendum, and parallel English/Spanish versions of all critical documents — designed to meet audit standards and serve as defensible HR documentation.
A planned hot bar menu overhaul needed evaluation across margin, labor, and customer demand dimensions before rollout — with no existing framework for that kind of structured analysis.
A structured transition analysis comparing outgoing and incoming menus across item-level margin contribution, prep labor requirements, ingredient overlap, and projected mix shift — delivered with a phased rollout recommendation.
Open to remote and hybrid roles, Monday–Friday.
Based in San Diego, CA.